At My Comfort Attire, we prioritize customer satisfaction and product quality. Due to the intimate nature of our products and for hygiene reasons, we do not accept returns or offer refunds. This policy ensures all our customers receive products that meet the highest standards of health and safety.
No Returns or Refunds
Hygiene and Safety:
- All items sold by My Comfort Attire are non-returnable and non-refundable. This strict policy is enforced to maintain the highest standards of hygiene and safety for our customers.
- By purchasing from My Comfort Attire, you agree to this policy, acknowledging that returns and refunds are not possible due to the personal and intimate nature of our products.
Order Issues
Item Not Arrived:
- If your item has not been delivered within 14 days from the date of dispatch, please contact us immediately at support@mycomfortattire.com or call us at +91-7786065460. Provide your order number and any relevant details to help us resolve the issue promptly.
Faulty or Damaged Items:
- In the unlikely event that you receive a faulty or damaged item, you must notify us within 30 days of receipt.
- To report a faulty or damaged item, email us at support@mycomfortattire.com with your order number, a detailed description of the issue, and clear pictures and/or videos showing the problem.
- Our team will review your claim within 7 business days. If approved, we will provide instructions for returning the faulty item and arrange for a replacement.
- Note: The faulty or damaged item must be returned according to the instructions provided in our email.
Order Cancellation
Cancellation Policy:
- We offer a full refund if you cancel your order within 24 hours of purchase. To cancel your order, please email us at support@mycomfortattire.com
- Refund processing may take 4-5 business days, depending on your credit card company.
- If you miss the 24-hour cancellation window, your order will be processed and shipped. Our no return and no refund policy will then apply.
Contact Information
For any issues or further assistance, please contact us at:
- Email: support@mycomfortattire.com
- Phone: +91-7786065460
- Office Address: My Comfort, Main Bazar, Opp Railway Station, Shiv Mandir, Barnala, Punjab, 148101
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